Privacy Policy
The Cosmic Dolphins do not share customer data with third parties or engage in whitelisting agreements.
We are independently owned and are based in Switzerland.
Read this document to understand what data we potentially have access to and how we use it.
This Privacy Policy governs the collection, use, and disclosure of personal information of users (referred to as "you" or "users") when using the Cosmic Dolphins website (referred to as the "Website"). We value the protection of your personal information and are committed to processing it in accordance with the Swiss data protection law and the GDPR regulations in Europe.
When you create an account, place an order, or communicate with us through the Website, we may collect personal information such as your name, email address, shipping address, phone number, etc.
When you make a payment on the Website, we collect the necessary information for payment processing, such as your credit card number, billing address, etc. Payment information is securely processed in accordance with applicable security standards.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
We use your personal information to process your orders, deliver products, communicate with you regarding your order, respond to your inquiries, and provide customer service.
We use the collected information to improve our Website, personalize your user experience, analyze usage trends, manage our customer database, and conduct market research.
With your consent, we may use your personal information to send you marketing communications, such as special offers, promotions, newsletters, etc. You have the right to opt out of receiving such communications at any time.
We may share your personal information with third-party service providers, such as carriers for product delivery, payment services for payment processing, etc. These third parties are only authorized to use your personal information to the extent necessary to provide the requested services.
We may disclose your personal information if required by law or if we believe in good faith that such disclosure is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) prevent fraud or abuse, or (iv) protect the safety of users of the Website or the public.
4. Information Security We take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed..
5. User Rights You have the right to access, correct, update, or delete your personal information. You can exercise these rights by contacting us at contact@cosmicdolphins.ch. We will respond to your request within the timeframes prescribed by applicable law.
6. By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
7. Changes to the Privacy Policy We reserve the right to modify this Privacy Policy at any time. The changes will become effective upon their publication on the Website. It is your responsibility to regularly review the Privacy Policy to stay informed of any changes.
8. Contact If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at contact@cosmicdolphins.ch.
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